Privacy Policy

This Privacy Policy outlines how KMercht collects, uses, discloses, and safeguards personal information when you interact with our website, products, and services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

  1. Personal Information: When you engage with our website, purchase products, or subscribe to our newsletters, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

  2. Usage Data: We may collect information about your interactions with our website, including IP address, browser type, operating system, and pages visited. This helps us improve our website and tailor your experience.


How We Use Your Information:

  1. Product Fulfillment: We use your personal information to process and fulfill your orders, including shipping and payment processing.

  2. Communication: We may use your contact information to respond to your inquiries, provide customer support, and send you transactional emails related to your orders.

  3. Marketing: With your consent, we may send you promotional emails about our products, updates, and events. You can opt-out of these communications at any time.

  4. Analytics: We use usage data to analyze website performance and optimize user experience.


Disclosure of Your Information:

  1. Third Parties: We may share your information with third-party service providers who assist in website operation, payment processing, and order fulfillment. These partners are bound by confidentiality agreements and are only permitted to use your information for the specified purposes.

  2. Legal Obligations: We may disclose your information when required by law, to protect our rights, privacy, safety, or property, and to comply with judicial proceedings or regulatory authorities.


Your Choices:

  1. Access and Correction: You have the right to access, update, and correct your personal information. You can do this through your account settings or by contacting us directly.

  2. Opt-Out: You can opt-out of marketing communications by using the unsubscribe link provided in our emails or by contacting us.

  3. Cookies: You can manage cookies through your browser settings. However, disabling cookies may affect certain functionalities of our website.


Data Security:

We implement security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the date of the latest revision will be indicated.

Contact Us:

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights or make inquiries about your personal information, please contact us at kristinamerchantdesign@gmail.com.

Effective Date: 31 January 2024.